Our institution started the relationship with Portfolio looking for a solution to replace a legacy voice solution. Not only did Portfolio present three modern “as a Service” solutions for voice they brought us solutions for our Contact Center and our internet connectivity. Portfolio didn’t just present solutions they also assisted in the transition of these solutions. Finally, as we have reached the end of term on solutions, they have been proactive renegotiating and presenting alternate solutions.
Our organization has relied on Portfolio’s services for the past 20 years. During that time, they’ve brought a wealth of telecommunications and vendor/project management experience which has helped us grow our business including bringing in new vendors, providing competitive pricing, cost management, migrating to newer technologies and day to day vendor management tasks such as ordering, billing, and contracts. Portfolio has been especially helpful in managing both internal and external resources to ensure that installation of new network is smooth and efficient saving us valuable time. Their staff is top notch with decades of telecom experience which gives us additional capability and allows us to reduce the number of resources needed to manage our network.
Since 2014, Portfolio Communications has been a critical partner for our company. Beyond the substantial cost savings realized since the beginning of our partnership, Portfolio has made an enormous impact on our business operations. From billing and cost management to technology infrastructure, their contributions have made the services we provide to 40+ locations significantly more manageable. Exceptional knowledge, service, and support. We highly recommend their services.
Scott Moeller has been our point of contact for 19 years. Any questions we may have regarding our technology and communication matter, he has the answers. Scott has reduced our costs by a high percentage. The vetting of various providers to ensure we get the best service and deal is nothing less of superb. Thanks to Scott and Portfolio Communications our business is thriving with the most suitable technology, thus allowing us to continue to provide excellent customer service.